Account Deletion
We respect your right to privacy and the control of your personal data. If you wish to delete your account, we provide clear and simple methods to do so. Here’s how you can request account deletion:
In-app request
For immediate action, you can request account deletion directly within the app. Go to your profile settings in the app, where you’ll find an option labeled ‘Delete Account’. Follow the on-screen instructions to proceed with the deletion.
- Open the app
- Tap your profile picture in the upper right corner
- Tap Delete Account
- Tap the Delete button
- You will be logged out
Email request
Alternatively, you can send an account deletion request to us via email at [email protected]. Please use the email associated with your account and include necessary verification details. Our team will process your request promptly and confirm once your account is deleted.
Data deletion and retention
Upon deletion of your account, we will permanently remove the following data associated with your account:
- Personal profile information
- User-generated content
- Activity logs and usage data
Please note that for compliance with legal obligations, certain transactional records might be retained for a specific period as per regulatory requirements. However, these records will no longer be associated with your personal identity.
Your privacy is our priority. If you have any questions regarding the account deletion process or data retention, feel free to reach out to us.
Your GOOD/TO/GO Team